Month: December 2015

North Pole Express At Essex Steam Train 2015

Weston and Rion
Weston and Daddy snuggling on the train on our way back o the main train station in Essex

Trains were filled excited children to come visit Santa & Mr’s Claus. Tickets as usual were bought in advance for Saturday night’s North Pole Express run of the Essex Steam Train. Hot chocolate and cookies were  provided along with entertainment that included singing elves and of course a visit by Santa and Mrs. Claus. Best of all the Hartford Courant was on the train and got some good pictures of our 25 person party along with other happy riders. CTNow North Pole Express Article

Rion Lindsay’s Resume 2015

Summary Statement
Currently employed but am open to employment with a progressive company where advancement and compensation would be based upon ability, initiative and performance.

I am a hardworking and determined worker striving to achieve my fullest potential.

Education
Asnuntuck Community College (2010-2011)
Majoring in the field of Computer Information Technology

Capital Community College  (2014-Present)
Majoring in the field of Computer Information Technology

South Windsor High School
Graduate of the class of 2002

Professional experience
Reality Interactive: Operations Support Manager                           12/1-Present
– Manage Tier 1 & Tier 2 Technical Support Employees
– Create Support Documentation Installation & Support
– Create Processes for Installation & Support
– Reduce SLA Times by Training Staff & Documenting Solutions
– Work with clients directly on Installation & Support Options
– Primary clients are

Executive Answering Service: Director of IT                                       01/09-12/14
– Technical Support for employees in Call Center
– Support Microsoft Windows & Microsoft Office applications
– Maintain / Repair Computer Hardware & Network
– Maintain Telephone System & Digital PBX
– Remote Tech Support
– Resolution of clients technical issues
– Maintain SQL & Telescan Databases
– Purchasing of Equipment & Services

InterSEC Solutions: Programmer / IT Support                                  01/07-01/09
– Web Design & Development
– HTML, .net, Flash & PHP Coding
– Adobe Photoshop & Dreamweaver
– Onsite & remote tech support
– Microsoft Active Directory Deployment

References
Available upon request